Chris Voss, author of Never Split the Difference and CEO of the Black Swan Group joins me to talk about everything negotiations and using tactical empathy day to day.
Difference between hostage and business negotiation
Truly listening
Dangers of win-win mindset
When you enter a negotiation
Your values vs company values
Not being held hostage yourself
Creating urgency when it doesn't appear to be there
Want to learn more from Chris? Text FBIEMPATHY to 22828.
Rob Jeppsen is just as passionate as I am when it comes to sales coaching.
In this episode, we cover:
The problem with coaching in most sales organizations
How to improve coaching in your sales team
1:1s vs Pipeline review - 1:1 should be all about how they can improve
Weaknesses are weak...
From selling old and dusty mainframes to the latest PaSS and SaSS, Scott has sold just about everything in tech before getting into consulting.
East coast vs west coast mentality
Getting better coaching from your managers
GAS - Give a s**t quotient
Split test anything and everything that’s ...
From selling old and dusty mainframes to the latest PaSS and SaSS, Scott has sold just about everything in tech before getting into consulting.
East coast vs west coast mentality
Getting better coaching from your managers
GAS - Give a s**t quotient
Split test anything and everything that’s ...
